Privacy Policy

Last updated: July 31, 2025

MamaWillow.com operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). MamaWillow.com is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted by law:

  • Contact details including your name, address, phone number, and email.
  • Financial information including payment details.
  • Account information such as username and preferences.
  • Transaction history (purchases, returns, wishlists).
  • Communications with us (support inquiries, feedback).
  • Device and usage data such as IP address and browser type.

Personal Information Sources

  • Directly from you when using the Services.
  • Automatically through cookies and your device.
  • From service providers processing data on our behalf.
  • From partners and other third parties.

How We Use Your Personal Information

  • To provide and improve our Services.
  • For marketing and advertising.
  • For fraud prevention and security.
  • To communicate with you and provide customer support.
  • To comply with legal requirements.

How We Disclose Personal Information

We may share your personal information with:

  • Shopify and other service providers (IT, payments, logistics).
  • Marketing partners for personalized ads.
  • Authorized third parties (e.g., social media integrations).
  • Affiliates or as part of a business transaction.
  • Legal authorities when required by law.

Relationship with Shopify

We use Shopify to host and power our Services. Shopify may collect personal information under its own policies. For details, visit the Shopify Consumer Privacy Policy .

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for their content or privacy practices. Review their privacy policies before sharing information.

Children's Data

The Services are not intended for children, and we do not knowingly collect data from individuals under 16 years old.

Security and Retention

We use appropriate safeguards to protect your data, though no system is completely secure. Retention depends on business needs and legal requirements.

Your Rights and Choices

  • Right to access, delete, correct, and port data.
  • Right to manage communication preferences.
  • Right to object or withdraw consent (if applicable).
  • To exercise rights, contact us at hi@mamawillow.com or at Ring 233, 8230 Hartberg, Austria.

Complaints

If you have complaints about our privacy practices, contact us at the address above or your local data protection authority.

International Transfers

We may transfer your data internationally using safeguards such as Standard Contractual Clauses or adequacy decisions.

Changes to This Policy

We may update this Privacy Policy, and any changes will appear here with a revised “Last updated” date.